These terms and conditions (the information and policies contained in the "customer service" pages on the website and any other documents referred to in these terms and conditions) (the "terms and conditions") are the legal conditions that apply when you use our website www.battaofficial.com , any subdomains belonging to it and any Other sites managed by us or on our behalf, any mobile or computer applications developed by us or on our behalf (the “site” or “sites” are used as a reference for any of them) and the other services that we provide (the “services”).
Please read these terms and conditions carefully and make sure you are aware of them before using the services. Please note that using the services means agreeing to be bound by these terms and conditions. You will not be able to use the services if you do not accept these terms and conditions and you must leave the site immediately. Your continued use of the website will be deemed your acceptance of these terms and conditions.
Definitions, reference and interpretation
Certain words and phrases have specific meanings when used in the Terms and Conditions (these terms are known by the phrase "specific terms"). Wherever the specified term is used, its meaning will be as defined in the Terms and Conditions. These specific terms can be found by looking at the sentence as they are enclosed in parentheses and quotes.
When we refer to "we" and "our" or "our", we mean, the the brand Battaoffcial, and wherever we refer to "you" or "your" we mean the customer or person who uses this website.
The headings will be used to assist in knowing these terms and conditions and to facilitate locating the information. We will not keep copies of the contracts concluded between us and you related to our provision of services related to our sale of products, so we recommend that you print or save copies of these terms and conditions in your records (but please note that we may amend these terms and conditions from time to time so please review the site regularly. And also review it every time you use our website to ensure you are familiar with the legal terms applicable at the time the order is booked).
The exclusive agency
We are the exclusive agents for Battaofficial brand products, and our site allows you to search for these products and purchase them from us exclusively.
We try to make the description of the products displayed on the website as accurate as possible. However, we cannot guarantee that all details are accurate, complete or error-free, and product images are shown on the site for illustration purposes only, and although we try to display colors accurately, we cannot guarantee that the display of images on your device reflects Your computer the true color of the product accurately.
The manufacturer, owner of the trademark Battaofficial, makes all efforts to ensure that the products are free from defects and if the product you ordered is not identical to what was shown on the site, that is, if it contains defects or if it is of lower quality or is different, then you can return it to us according to the return policy and the approved return process we've got.
We sell the products for private use only, and you agree not to use the products for any commercial purposes or for resale, and you also agree that you will not export, re-export or transfer the products to any other country or region.
Orders, prices, purchasing and payment
When you complete the product selection process and click "pay" or "pay", then you have made the purchase and the purchase has been completed and the sale contract has been concluded, and the ownership of the product that you have purchased will be transferred to you upon acceptance of payment. All orders are subject to product availability.
You must be over 18 years of age to purchase online, and have a valid credit or debit card (please see Accepted Payment Methods). When you purchase from our site, you undertake that all the details you provide are correct and accurate, that you are over the age of 18, that you are an authorized user of the credit or debit card used in the purchase process, and that there is sufficient balance in your account to cover the cost of the purchase.
Our website provides you with the opportunity to verify your order and correct any errors before completing the purchase. Please take the time to read and verify your order at every step of the order process, as it is your responsibility to ensure that the information you provide is accurate (for example, correct products, quantity, size, color, etc. ...).
You will receive an email confirming your purchase. This email is a description of the products you have purchased that are intended to be sent to you.
Pricing and Availability
While we take care to ensure that all details, descriptions and prices that appear on the site are accurate, it may cause an error in some cases. You will be informed as soon as possible in the event that we discover any error in the price of any of the products you have purchased, and we will give you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, the request will be considered canceled. If you cancel after paying, you will get a full refund of what you paid as soon as possible.
All products purchased through our website are subject to the value-added tax applicable in the United Arab Emirates and will be added to the invoice and you must pay it.
Please see the section "What are the acceptable payment methods?" We will carry out the usual pre-authorization check on the payment card and the products will not be sent until we verify the details you provided and make sure that the cost of purchase is deducted from your account.
We reserve the right not to accept your order if the requested product is not available, is not available, or has been withdrawn for any reason, or if we have not obtained approval for your payment.